Unlock the Power of Your Customer Conversations with Communications Mining

At Incepto, we believe the future of business lies in understanding the why behind every process. That’s where Communication Mining comes in.

Our latest demo shows how AI can extract real value from everyday business communications—turning emails, chats, and messages into structured insights that drive smarter automation and decision-making.

🔍 Ready to uncover hidden process opportunities in your unstructured data?

🎥 Watch the demo and explore how we’re helping businesses automate smarter.

In this demo video we use Communication Mining to understand and automatically action student requests submitted via email to the university's contact centre.